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+91 7206067244

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Mon - Sun 10 to 9pm

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info@boxigopackers.com

Faq

Frequently Asked Questions

Why should I use Boxigo?

Our guaranteed price never wavers, unless you change your inventory list. This gives you the peace of mind to budget properly for moves that can take you and your family down the road or cross-country. Our state-of-the-art technology, trucks, and facilities, coupled with top-in-class training for all employees on a regular basis, sets us apart from other moving companies.

What Is Boxigo Pricing?

Boxigo pricing charges one fee for the entire move. We factor in fuel costs, truck depreciation, inventory list, and the value of your possessions. Boxigo avoids hourly pricing in order to provide our customers with peace of mind. Every move is different, and we believe charging hourly is an antiquated approach for today’s modern world.

How Much Do Movers Cost?

Our pricing is based on your inventory. Factors such as furniture size, the number of large items you have and the level of item fragility all play roles in determining moving costs. The estimate our Relocation Consultant gives you will be the price you pay as long as your inventory stays the same. Should your inventory change the price will be adjusted upfront, so again, there will be no surprises. FlatRate has a 99.6% price accuracy from the move plan estimate to the final price.

How many hours are included in the Boxigo?

With Boxigo your move is not based on hourly pricing, it’s a Flat Rate based on your inventory. Boxigo does not operate according to an hourly pricing model but rather we offer one guaranteed, all-inclusive price with no hidden costs. While we always make sure to meet building/time restrictions, we understand that moving can be unpredictable (especially in India) so we focus on efficiency and professionalism rather than time constraints.

Does Boxigo Include Boxes and Packing in the Moving Price?

Boxigo provides free boxes and packing for specific items that include lamps, wardrobe boxes, electronics, and photographs. We also include quilting to protect your furniture during the move. FlatRate offers packing services and boxes at additional costs. We recommend that you get an onsite estimate to understand how much you can expect to pay for packing your possessions in our different size boxes.

Do you offer insurance for my items?

Yes, we offer several options of loss and damage coverage for your shipment. Please speak with you moving consultant about this prior to your move date. Or you can add coverage using the Boxigo Moving App.

How big is your truck?

It depends on the move and the size. We have various sizes of trucks to comply for every type of moves from small to large. From 15ft small truck to 26ft truck and 18 wheeler trailers.

How many movers will you be sending?

The number of movers we send will depend on your move size. During the onsite visits, our logistics team considers the unique preparations required for each individual move. They make sure we have the appropriate amount of movers to meet all of your moving needs.
We have a logistics department that takes a look at each individual move. They make sure we have the appropriate amount of movers to meet all of the requirements for your move.

Can I choose a day within the delivery window that works best for me to receive my delivery?

Unfortunately, you (or someone you assign) must be available to receive delivery throughout the duration of the delivery window. You cannot select an exact date within the delivery window. We can guarantee the delivery date. For more information on guaranteed dates contact your moving consultant.

If I move to storage, do I have to be with the movers?

No. You can authorize the movers to handle everything for you. But, for third party storages we do require the clients/ their representatives to be present at the drop off.